Microsoft on the "Phantom data"

The BBC News reported  that The Microsoft Company has responded to net forums in reguards to their "Windows 7 phone". Earlier this year, users complained on net forums that their phones were automatically eating into their monthly data plans without their knowledge. Microsoft said its investigation found that most problems were caused by an unnamed "third party" service.  However, it said it was still looking into other potential faults. "We are in contact with the third party to assist them in making the necessary fixes," a spokesperson said.

A lot of the customers did not even know that their phone were eating to their data plans, the way that they found out was because some of the phone carriers sent out messages in reguard that they were nearing their limit on the data plans. Most of the customers were shocked because they felt that they did not use that much data. When they recieved the bill in the mail the saw that the phone was sending infromation without their knowledge. Microsoft is currently looking for ways to fix this problem.

I read the story on the BBC News  website and there is a link below so that you are able to read into the full story of this situation with Microsoft.


BBC News (Microsoft Explains)